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Question:
Are the Contract Insight solutions hosted by CobbleStone or installed on our organization's servers?
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Answer:
Contract Insight Enterprise can be either installed on your company's servers or hosted by
CobbleStone Systems.
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Question:
Are there online support or help files?
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Answer:
Contract Insight includes online documentation, user manuals, online learning videos, and
unlimited e-mail & phone help.
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Question:
What web servers are supported?
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Answer:
Contract Insight Contract Management Software support Microsoft Internet Information Service
(IIS). IIS can be run on a Windows Server 2000, 2005 or 2008.
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Question:
Do you customize/configure your product per additional client requirements?
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Answer:
Yes we will customize Contract Insight to your requirements. Please send a list of requirements
to info@cobblestonesystems.com and we will send you a quote.
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Question:
Does Contract Insight track centers, agencies, or departments?
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Answer:
Contract Insight handles tracking contracts by department/agency, contract type, region, employee, categories, and location
as well as status code. Contract Insight can track other important data fields that are user configurable via
the custom end-user defined fields.
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Question:
What type of support and maintenance do you offer for your contract management software?
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Answer:
The support and maintenance is included in our web-based system as a part of the monthly fee. For the
client installed version, unlimited annual support and maintenance is part of the annual maintenance
and support plan.
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Question:
Does the system support automatic e-mail alerts?
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Answer:
Yes Contract Insight includes an e-mail alert module. It includes contract workflow tasks. Each contract can have
unlimited alerts to notify the key users of contract events and milestones. It offers the ability to
define standard alerts based on agency/department, contract type, status, and each task is displayed on
the calendar and sends an e-mail alert to the user's inbox and smart phone.
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Question:
Does the system track main contracts and subcontracts?
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Answer:
Contract Insight can handle Contracts and Subcontracts or Sub Tasks. You can view the main contract and
subcontract listing on one screen and click on the subcontract link for the subcontract details.
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Question:
Is hosting our applications on the web secure?
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Answer:
We take all available means to secure our customers data and our data alike. We believe that if our
customers are satisfied with our services that they will return for more services in the future. Our
systems are hosted on Microsoft Internet Technologies utilizing Windows Servers, .NET technologies, and
MS SQL Server, dedicated firewalls, monitored ports, monitored logs, backups, failover facilities,
private webs, private databases, and server scans; all with username and password authentication. We also
provide dedicated Windows or third party digital certificates such as VeriSign, DigiCert, and Thawte as an option.
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Question:
What type of scanner and scanner software do you recommend?
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Answer:
We do not have any preference since our solutions work with all modern scanners. We do recommend an industrial class scanner with an automatic, multi-page document
feeder. We implement our systems using HP, Kodak, Xerox, Brother, Fujitsu, etc.
We do recommend that your scanning software support an export or "scan as" a Text-Based PDF or Mult-Page TIFF format. Check with the
scanner manufacturer or contact us.
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Question:
Is there an online demo?
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Answer:
Yes, we offer a full featured demo; please contact us to request a demo.
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Question:
Is there any training offered?
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Answer:
We offer several online manuals and documents. Additionally, we offer training that is via the web or on-site (at your facility).
We also offer train-the-trainer programs. Please contact us at info@cobblestonesystems.com to price a training program that
meets your needs.
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Question:
Can document images be attached to the contracts?
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Answer:
Yes, multiple files and images can be uploaded to the contracts. "TIF" format is preferred, but Contract Insight can support any
file format including documents, spreadsheets, voice mail, e-mail, text, bitmaps, and more.
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Question:
What database does Contract Insight Contract Management Software utilize? What databases does it support?
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Answer:
Our solutions are design using Microsoft SQL Server 2000, 2005, or 2008 (or better) database. We apply the latest service packs
and plan to keep our database platform up-to-date.
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Question:
What is the operating system and technology that the system is hosted on?
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Answer:
The Contract Insight software is hosted on MS Windows Server (2000, 2003, 2008 or Virtualized Servers), MS SQL server database,
.NET, and Internet Information Services (IIS).contract management software
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Question:
What reports are included?
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Answer:
We have many standard report views. Please refer to the online demo to review the views.
Contract Insight include a custom report builder and ad-hoc query tool.
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Question:
Can ad-hoc reports be saved and assigned to users?
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Answer:
Yes, Contract Insight supports the ability to save reports and assign users permission to view
them. You can also export and save your reports to any data format.
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Question:
Are global user defined fields supported?
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Answer:
Yes, Contract Insight supports the ability to add flexible user-defined fields. It includes a feature to
create user-defined fields such as text boxes, text areas, dates, money, numbers, drop down lists,
and attachments. You can create specific fields per contract type--that gives you the flexibility
of tracking the data for each type of contract. And you can query and report off of any field.
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Question:
Does Contract Insight Enterprise include user-configurable dashboards?
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Answer:
Yes, Contract Insight Enterprise includes flexible user-defined dashboards that allow your users to configure their screen to match their needs.
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Question:
Can all reports be exported and e-mailed?
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Answer:
Yes, Contract Insight supports the ability to create custom reports and send your reports via e-mail.
You can also export and save your reports to any data format.
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Question:
Is there a custom ad-hoc reporting tool included?
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Answer:
Yes, Contract Insight includes an ad-hoc query and custom online report designer tools. This enables
you to query and report off of any field.
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